An AI-powered booking agent that works 24/7 on their website or via WhatsApp/SMS.
Background
A busy local business owner was receiving a steady stream of inquiries through their website and WhatsApp. However, most messages came after office hours, when no staff was available to reply. By the next morning, those potential clients had usually booked elsewhere. The owner realized they were losing valuable opportunities simply because they couldn’t respond fast enough.
The Challenge
The receptionist could only handle messages during office hours, and managing appointment requests manually was time-consuming. The business owners wanted a way to capture after-hours inquiries automatically — without hiring additional staff or relying on third-party chat services.
The Solution
An AI-powered booking agent that works 24/7 on their website or via WhatsApp/SMS. It can answer questions about services, check calendar availability in real-time, and book appointments automatically. Similar to the speed to lead system, but this allows people to text a number and initiate the conversation directly via SMS or WhatsApp.
Here’s how it transformed their process: 1. Instant Response : When a potential client sent a message or visited the booking page, the AI immediately responded — even at midnight. 2. Smart Conversation – The AI asked key qualifying questions, such as:
“Is this an emergency or a scheduled service?”
“Where is the property located?”
“When would you like a technician to visit?”
3. Real-Time Scheduling: – The AI connected directly to the business owners booking calendar to show available slots and confirm appointments instantly. And book the slot based on avability.
4.Follow-Up Automation–If someone inquired but didn’t book, the system followed up politely the next day with available times.
ROI (Return on Investment)
Reception workload cut by 12+ hours per week.
Missed inquiries reduced to nearly zero
Reduced to nearly zero.
Books 5-15 extra appointments every month automatically.
Customer satisfaction improved significantly — clients loved the instant replies and easy booking process.
Key Takeaway
With AI automation, your business never sleeps. Our 24/7 AI booking system ensures every inquiry turns into a scheduled appointment — even when your team is offline.
