FAQ

Q1. What type of digital solutions does JoudHub provide?

We offer website development, e-commerce solutions, SEO, AI automation, and custom business systems designed to improve efficiency and growth.

Q2. Can you integrate third-party systems (like booking, e-commerce, or CRM)?

Yes. We can integrate popular third-party systems such as booking platforms, payment gateways, e-commerce plugins, and customer relationship management (CRM) tools.

Q3. Do you offer AI automation for small business workflows?

Yes. We specialize in AI automation to simplify tasks like customer support, appointment scheduling, and workflow management for small businesses.

Q4. How do you ensure the systems you build are scalable for growth?

All our solutions are built with scalability in mind. As your business grows, we can upgrade and expand your system without starting from scratch.

Q5. Do you provide training on how to use the solutions you implement?

Yes. After implementation, we provide full training and guidance if our client need and we don’t take any extra payment for this.

Q. What payment options do you accept for your services?

We accept payments via bank transfer, credit/debit cards, and selected online payment gateways (PayPal, wise, Payoneer) to make transactions easy for our clients.

Q. Is a deposit required before starting a project?

Yes. We require a 50% deposit to confirm and begin the project. Once 50% of the work is completed, another 25% payment is required. The remaining balance is due upon final delivery of the completed project.

Q. Do you provide invoices and official receipts for payments?

Absolutely. Every payment made will be followed by an official invoice and receipt for your records.

Q. Do you offer refunds?

Yes, refunds are available before major work begins.

Q1. Do you offer ongoing support after the website is launched?

Yes. We offer 6 months to 1 year of free support depending on the project, and paid support afterward.

Q2. How can I contact your support team if I face an issue?

You can contact our support team via email, phone, or through our website contact form. We aim to make support as accessible as possible.

Q3. What is your typical response time for resolving problems?

Our response time depends on the urgency of the issue, but we usually respond within 24 hours and resolve most issues max within 1–3 business days.

Q4. Do you provide regular website maintenance and updates?

Yes, 100%. We offer website maintenance plans that include security updates, backups, and feature enhancements.

Q5. Can you help if my existing website (built elsewhere) has issues?

Yes. Even if your website was built by another developer, our team can analyze the problem and provide solutions or improvements.